GaneevEco
Spec — 04 · Ongoing Retainer
Managed Service for Claude
The workshop gets your team productive. This is what keeps it that way — seat management, knowledge base health, usage reporting, and support, without it falling on whoever happened to set it up.
What's included
The upkeep nobody has time for internally
Every one of these is simple in isolation. None of them reliably happen without someone explicitly owning them.
Monthly
- 01 Seat and license management — additions, removals, and dormant-seat review as your team changes
- 02 Usage and ROI reporting — a leadership-ready summary, not a raw activity export
- 03 Priority support channel for issues and questions as they come up day to day
Quarterly
- 04 Project and knowledge base audit — stale files, unclear ownership, and access review across every active Project
- 05 Prompt library and model-selection policy review — keeping team guidance current, not frozen at launch-week
- 06 Roadmap review with leadership — what's working, what isn't, and what to prioritize next quarter
As Needed
- 07 Escalation support when something goes wrong in a live workflow — a defined process, not an improvised one
- 08 Support for scaling — new departments, new connectors, new use cases as they come up
Outcome
What stays true six months in, not just week one
- → Projects and knowledge bases that stay accurate, not quietly stale
- → A leadership team that can see real usage and ROI without assembling it by hand
- → A known process for when something goes wrong, instead of an improvised one
- → License spend that scales with actual need, not just headcount
Where this fits
The last stage of the engagement path, not a separate product
This is built for organizations that have already been through the Enterprise Claude Workshop, the AI Agents & Automation Workshop, or Copilot Adoption — not a starting point on its own. If you haven't rolled out yet, start with the AI Readiness Assessment or the workshop itself.